Last updated: 7 October, 2025
How We Handle Your Personal Data
At Mamba, your privacy matters to us. This Privacy and Data Protection Policy explains how we collect, use, and protect your personal information in accordance with the General Data Protection Regulation (GDPR) and other applicable privacy laws.
We aim to be transparent about what data we collect, why we collect it, and how we safeguard it.
Who We Are
Mamba (mambaspeed.com) develops and sells a premium WordPress/WooCommerce plugin designed to enhance performance and functionality. This plugin is called Mamba.
We operate as an independent developer, committed to protecting your data and using it responsibly.
If you have any questions about how your information is managed, you can contact us anytime at support@mambaspeed.com.
Information We Collect
We collect information from you in several ways to deliver and improve our products and services.
Support Requests
When you open a support ticket, we collect your name, email address, and any details you include to help us understand and resolve your issue.
Newsletter Subscription
If you choose to subscribe to our newsletter, we store your email address (and optionally your name) to send updates, news, and promotional offers.
You can unsubscribe at any time.
Purpose of Data Processing
We collect and process your data to:
- Deliver, manage, and improve our plugins and website.
- Respond to support inquiries and provide customer service.
- Send important notifications about updates, renewals, or security issues.
- Share optional news, tips, and promotions (only if you’ve opted in).
- Comply with legal, tax, and accounting obligations.
Data Sharing & Disclosure
We only share personal data when necessary to provide our services or process your orders securely.
Examples of third-party sharing:
- Payment Processing: When you purchase a plugin, your name, email, and country may be shared with trusted processors such as Stripe, PayPal, to complete the transaction.
- Comments or Feedback: If you leave a comment on our site, your name and comment will be stored publicly.
Each provider we work with follows its own GDPR-compliant privacy policy.
For details, refer to their respective documentation.
Cookies
When you log in or interact with our site, we use cookies to store small amounts of data for functionality and convenience.
For example:
- Login cookies are stored for two days.
- If you select “Remember Me,” your login data persists for two weeks.
You can clear or block cookies in your browser settings at any time, though this may affect site functionality.
Data Security
We take your security seriously. All sensitive information transmitted through our website — such as payment details — is encrypted using SSL (Secure Socket Layer) technology.
We do not store or have access to your full credit card details; these are handled securely by our payment processors.
Our systems are monitored and maintained with up-to-date security protocols to minimize risk.
Multiple-Site License Usage
If you purchase a multi-site license, it allows you to activate and use our plugin on the number of sites specified in your plan — for example, client websites under your management.
However, multi-site licenses do not grant permission to:
- White-label or rebrand the plugin under another name.
- Resell or redistribute the plugin as a standalone product.
- Bundle it within a third-party service without written approval.
Unauthorized redistribution or resale of Mamba products is strictly prohibited.
Lifetime License Policy
A “lifetime” license refers to the active lifespan of the product, not the lifetime of the buyer or their business.
The product lifetime begins when it is first made available for sale and ends when it is officially discontinued.
Mamba reserves the right to discontinue a product with 45–90 days’ notice to license holders.
After that period, lifetime license holders will retain access to the final released version but will no longer receive new updates or support.
Your Rights
Under GDPR, you have the right to:
- Request access to or deletion of your data.
- Request correction of inaccurate data.
- Withdraw consent for communications at any time.
- Request a copy of the personal data we hold about you.
To exercise any of these rights, please contact support@mambaspeed.com.
We’ll respond promptly and in compliance with applicable privacy laws.
Contact Us
If you have questions or concerns about this Privacy & Data Policy, please reach out to us at support@mambaspeed.com
